Privacy Policy

Introduction

Balcones Supply Co. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, and other contact information you provide when signing up for our newsletter or contacting us.
• Transaction Data: Information about purchases you make in our store, including payment information (processed securely by our payment processor).
• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

• Process your transactions and manage your orders
• Send you marketing communications (if you've opted in)
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

Disclosure of Your Information

We may share your information with third parties only in the following circumstances: with your consent, to comply with legal obligations, to protect our rights, with service providers who assist us in operating our website and conducting our business (subject to confidentiality agreements), or in connection with a business transfer such as a merger or sale of assets.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate or incomplete personal data
• The right to delete your personal data
• The right to restrict or object to our processing of your personal data
• The right to withdraw consent at any time

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: